CLARITY AND CARE

Privacy Notice

When you contact me about coaching, mentoring, human-centred transformation or growth-focused services, I may receive personal information from you. I use that information carefully and only for clear, practical reasons connected with responding to you and supporting your enquiry.

Information I may receive

If you use my contact form, email me or phone me, I may receive your name, contact details, the organisation or MSME you represent, and the information you choose to include in your message. I may also keep practical details about your enquiry so that I can understand what support you are seeking and respond appropriately.

How I use information

I use information to answer enquiries, arrange a consultation, discuss coaching or mentoring needs, provide requested information and maintain appropriate business records. I may use the information you provide to prepare for a conversation about human-centred transformation, leadership development, growth or resilience. I do not use your enquiry to make promises about outcomes that have not been discussed directly with you.

Retention and access

I retain information only for as long as it is reasonably needed to manage an enquiry, provide an agreed service, resolve follow-up questions or meet ordinary record-keeping responsibilities. The appropriate period can depend on the nature of our interaction. I take reasonable steps to keep information relevant and to remove or securely dispose of it when it is no longer needed.

Service providers and security

I may rely on service providers that help operate communications, forms, hosting, analytics or other ordinary business functions. Where information is shared for these purposes, I expect it to be handled only as needed for the relevant service. I use reasonable care to protect information, while recognising that no method of transmitting or storing data can be guaranteed completely secure.

Website use and analytics

When you use this site, standard technical information such as browser type, device details, approximate location and pages visited may be processed by hosting or measurement tools if those tools are enabled. This information helps me understand whether the site is functioning properly and whether the information is useful to visitors. I do not require you to provide personal information simply to read the general content.

Requests and questions

You can ask me to help you understand, correct or update personal information that I hold about you, or to raise a question about how it has been handled. Please email antonressel@gmail.com or phone +27 83 564 4488. I may need to confirm your identity before making a change or disclosing information.

Important note

This notice is practical website guidance, not legal advice. I may update it when my services, systems or legal obligations change. For a direct conversation about coaching or mentoring, please schedule a consultation.